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Bryngwyn Surgery

4-6 Bryngwyn Road, Newport, NP20 4JS

Telephone: 01633 263463

enquiries.w93046@wales.nhs.uk

We're open

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Privacy Policy and Freedom of Information

Privacy Information and Freedom of Information


Privacy Information and Your Rights

At Bryngwyn Surgery, we take your privacy seriously and are committed to protecting your personal information.

The documents below explain how the NHS and this practice use your information, your rights under data protection laws, and how your data is kept safe.

Privacy Documents

Understanding How Your Data Is Used

You can learn more about how NHS organisations use your information by watching the video below:

NHS Information Governance – YouTube


Freedom of Information

Under the Freedom of Information Act 2000, GP practices are required to make certain information publicly available.

Bryngwyn Surgery has adopted the Information Commissioner’s Office (ICO) Model Publication Scheme 2023, which sets out the information we routinely publish as part of our normal business activities.

What Information We Publish

1. Who We Are and What We Do

  • Practice contact details
  • Opening hours
  • Details of doctors and staff
  • Organisational structure

2. What We Spend and How We Spend It

  • Funding received from NHS Wales
  • Financial policies and procedures

3. What Our Priorities Are and How We Are Doing

  • Quality improvement work
  • Practice plans and priorities

4. How We Make Decisions

  • Practice policies
  • Procedures and protocols

5. Our Policies and Procedures

  • Confidentiality and data protection policies
  • Complaints procedures
  • Safeguarding policies

6. Lists and Registers

  • Information maintained in registers where appropriate and lawful

7. Services We Offer

  • Clinics and services available
  • Patient information and leaflets

Making a Freedom of Information Request

If you cannot find the information you require on our website, you can submit a Freedom of Information request.

Requests must:

  • Be made in writing (email is acceptable)
  • Include your name
  • Include an address for correspondence
  • Clearly describe the information you are requesting

Send Your Request To:

Michele Richards
IT Manager
Bryngwyn Surgery


Information That Cannot Be Released

The Freedom of Information Act does not cover personal data, including:

  • Patient records
  • Staff personal information

This information is protected under data protection legislation.

If you wish to access your own medical records, you should submit a Subject Access Request.


Further Information

Further guidance about Freedom of Information is available from the Information Commissioner’s Office:

https://ico.org.uk

Opening Times

  • Monday08:00am to 06:30pm
  • Tuesday08:00am to 06:30pm
  • Wednesday08:00am to 06:30pm
  • Thursday08:00am to 06:30pm
  • Friday08:00am to 06:30pm
  • SaturdayCLOSED
  • SundayCLOSED